Donation & Refund Policy
Guidelines regarding voluntary contributions, payment verification, and receipts.
Effective Date: August 1, 2026
At Susmit Foundation, we deeply appreciate every contribution made towards our mission of empowering underprivileged children and vulnerable communities through education, healthcare, and nutrition.
1. Voluntary Contributions
All donations made through our BharatQR code, UPI, or Direct Bank Transfer are strictly voluntary contributions intended to support our charitable initiatives. No goods or commercial services are provided in exchange for donations.
2. Confirmation & 80G Tax Receipts
Once a donation is completed, our team verifies the payment details. An official donation receipt and email confirmation will be sent to your registered email address within 24 hours. Donors holding Indian citizenship are eligible for tax benefits under Section 80G of the Income Tax Act (Provisional Registration: ABVAS3502JF20231).
3. Refund Guidelines
Because donated funds are deployed immediately towards food distribution, school admissions, and healthcare support, donations are generally non-refundable.
However, Susmit Foundation will process a full refund in the following specific circumstances:
- Duplicate payment charges caused by bank network or technical glitches.
- Unauthorized transactions reported with valid banking proof within 5 business days.
4. Requesting a Refund
If you believe your donation was processed in error or duplicated, please email us within 5 days of transaction with your payment reference ID, screenshot, and bank details:
Susmit Foundation
Email: foundationsusmit@gmail.com
Phone: +91 9711443897
Location: Laxmi Nagar, East Delhi